Vivo Energy Uganda, the company that distributes and markets Shell branded fuels and lubricants, has invested in a programme to expand its retail network in Uganda as well as upgrade existing service stations.
This allows it to offer a wider range of services to both shoppers and motorists who visit Shell service stations by partnering with reputable partners who share in its ambition to invest and grow.
The seven new service stations are spread across Uganda and are a key part of making Shell fuels and lubricants accessible to every Ugandan motorist to make their journeys better.
The ceremony was officiated by the Executive Vice President East & South Region for Vivo Energy Group, Mr David Mureithi, in the presence of the media, Shell retailers and top management of Vivo Energy including the Managing Director of Vivo Energy Uganda Mr. Gilbert Assi. It was held at Shell Kyengera.
Speaking during the opening of the new sites David Mureithi said, “In a bid to become Africa’s most respected energy business, it is important that we are accessible to every customer. Since 2014, Vivo Energy has added 35 new Shell service stations to the Uganda Retail Network. This means more Ugandans have access to Shell fuels and lubricants, as well as other services available at these stations”.
Shell service stations are meeting various needs of customers, who want convenience and quality under one roof. “At Vivo Energy we understand that customers are looking for more than just a fill-up when they drive to the Shell forecourts and it’s not just about the quality fuels and lubricants sold to the customers, but about delivering a complete service station experience. We are investing significantly to make this ambition a reality.” added Mureithi.
Vivo Energy Uganda’s Managing Director, Gilbert Assi, noted that “the economy is growing, the demand is growing, new suburbs and roads are opening up; and that obviously means that the company needs to provide for changing motorist needs.
The growth in the country’s middle class, and the ongoing infrastructure development, are expected to drive demand for vehicles and machinery, as well as well-stocked retail shops and food courts.”
“We are not only widening our Convenience Retail offering but we also continue to bring new innovations across our product range. In the past few years we have introduced differentiated fuels, motorcycle specific lubricants, dedicated fuelling and servicing points for motorcycle riders, a portable gas cooking solution and recently a new composite gas pack. Just last month we launched our EasyGO card which has received good traction with our first 10,000 customers, indeed Hakuna Matata is a key promise we continue to give our customers.” Assi concluded.
Vivo Energy has also partnered with local and international restaurants to offer additional services to its customers across Africa, aimed at tapping into the growing middle class.
Already, the company has partnered with restaurants such as – Java coffee house, Kentucky Fried Chicken (KFC), Pizza Hut Express, Prunes, and Café Pap. Other services available at the Shell service stations are pharmacies, insurance, tyre centres and financial services.
“These investments are an expression of our confidence in the Uganda’s future and a clear symbol of our commitment to continue investing to support sustainable development for the long term. We will continue realigning our resources to meet our customers’ ever changing needs, offering convenience and value added services.” Mureithi concluded.