The appointment of Nancy to take up the company’s senior-most leadership role in the country is expected to further strengthen the business to provide the best content on DStv and GOtv and to ensure a great customer experience.
According to MultiChoice Africa Northern Region Director, Maharage Chande, this appointment comes at a critical time for the video entertainment business and cements MultiChoice’s market leadership position as Kenya’s most loved storyteller, committed to providing great entertainment and investing in the future of our people by harnessing the transformative power of media on society.
“Our strategy is to continuously provide customers with more of their favorite content and thus providing unmatched value. This new appointment will play a major role in delivering the experience our customers deserve – and we are determined to put this at the center of our corporate culture and values,” said Maharage.
“We are also excited to welcome our first female managing director to head up our business and Nancy brings a wealth of experience to the role”.
Nancy has had an illustrious 15-year career having led and driven growth through transformation of businesses, capacity building in brand, products and innovation as well as sales & operational excellence. She has inspired high-performance teams to deliver extra-ordinary results in leading organisations in financial services and ICT.
“I am delighted to join Kenya’s leading video entertainment company and to be the first female managing director of the business. I’m looking forward to leading this business at what is an exciting time for the industry and the Multichoice Group,” said Nancy.
Prior to joining MultiChoice Kenya, Nancy was the Vice-President, Head Market Development Sub Saharan Africa at MasterCard.
She previously served in HFC Bank as the Chief Digital & Marketing Officer and Safaricom where she held various roles including Head of Safaricom Home & Content (Emerging Business – Home Fixed Broadband and Content Business Development), Head of Department Consumer Products & Services, Head of Department Internet & Content, Head of Department Enterprise Products & Innovation.
She also worked in Airtel Africa as the General Manager Marketing & Head of Products & Innovation Revenue Management.
She holds an MBA in Strategic Management from Strathmore University, a Bachelor’s degree in Environmental Studies from Kenyatta University and a Post Graduate Diploma (CIM) in Marketing. She is also a graduate of the Advanced Management Program (AMP) & Chief Executive Program (CEP) from Strathmore, IESE and Lagos Business Schools.
“I am excited to welcome Nancy on board. It is our hope that her wealth of experience will complement MultiChoice Kenya’s current focus on customer satisfaction and market growth,” said Maharage.
MultiChoice Kenya immediate former managing director, Eric Odipo left the business to pursue other interests, effective December 2019.