Sharing her ordeal on the flight via Twitter, @simimoonlight said the incident almost made her cry. The Twitter user who noted that everyone in the first class were white except her, added that it was her first time of paying to upgrade to first class.
The lady also demanded for a refund for the miles she paid for. See her tweets below;
The lady got a refund for the miles she paid for after several people including the airline’s customers demanded for an explanation. The Twitter user also revealed that the airline insisted that it was not a discriminatory act after their investigation.